Finding a decent property manager can be an extremely difficult task, and finding a great one can seem impossible. We’ve spent many years in the business of commercial property management, and we’ve figured out the secret to keeping clients happy – a customized, boutique service which takes every owner’s unique situation into account and goes above and beyond to meet their individual needs.
Large national property management companies will insist that property management is a one-size-fits-all approach, but that couldn’t be further from the truth. After all, how can a company based in Cincinnati possibly understand the unique challenges faced by landlords in Tampa? Sure, they might have regional offices spread across the US, but that isn’t the same as a boutique company which serves only one area.
It should go without saying, but bigger isn’t always better. When a property management company makes a conscious choice to remain small, they prove they’re in the business for reasons other than money. It shows they truly care about their owners and tenants, and they believe in building roots in their community – the same community where they themselves live and raise families.
That’s a powerful thing, for a number of reasons.
First of all, a boutique property management company chooses to operate locally, which means they have a reputation to uphold. They can’t hide behind a generic nationwide website, knowing they have dozens of markets across the country to help keep them afloat. Instead, they have to rely on old-fashioned word-of-mouth, referrals, and local advertising. No company operating this way can afford to provide bad service to their clients.
Boutique property management companies also possess area knowledge that is only made possible by living in a place and becoming a local expert. In the case of Kronos, our founder Christy Mickel knows the San Diego area like the back of her hand – she’s an expert when it comes to the city and its surrounding area, as well as what to expect regarding rent and appreciation in any given neighborhood.
Of course, one of the most valuable assets a property manager can possess is a network of honest and talented vendors who are at the ready when something needs to be repaired or upgraded. Boutique property management companies such as Kronos know exactly who to call for every situation, and we’re proud to say that our network only consists of San Diego’s most trustworthy and experienced vendors.
In short, the answer is simple. You can go with a large, impersonal, national property management firm or you can go with a boutique company which is small enough to know every client personally and does everything it can to exceed their expectations. Our owners and tenants become our friends, and that’s an extreme honor for us.
We would love to show you exactly what we have to offer. If you own a commercial property in the San Diego area, give us a call today at 619-488-7870 or 858-956-5983. We’ll be happy to assess your portfolio and come up with a plan that best suits your needs and the needs of your tenants. We can’t wait to hear from you!
